We chase every unpaid invoice for you — politely, in your name — until it's paid. You never send another awkward reminder.
Setup takes one 30-minute call. First 30 days: if we don't collect more than our fee, the month is free.The invoice went out. Now it sits there — 14 days, 30 days, 60 — while you're busy with the next job and too uncomfortable to keep chasing. It's not a discipline problem. Nobody has a system for the awkward part.
Most owners we talk to have somewhere between $8,000 and $30,000 sitting in unpaid invoices at any given moment, and the oldest one is older than they'd like to admit.
Three polite touches over 45 days, in your voice, on the channels your customers actually read. When they reply, it's handled. When they pay, it stops.
"Quick note that invoice #1042 is a week past due. Happy to resend it or send a link."
"Invoice #1042 is now three weeks overdue. Could you let us know when we can expect payment?"
"This is our final reminder on invoice #1042. Please settle by Friday or get in touch so we can sort it out."
A spreadsheet, or an export from QuickBooks, Xero, Wave, FreshBooks, Jobber — whatever you use. Once. We clean your customer contacts as part of setup, and you keep the clean list.
Every message identifies your business and sounds like you. Replies like "paid yesterday" or "can I pay Friday?" are understood and answered. Disputes and anything unusual go straight to you.
What was chased, what came in, what's promised, what needs you. That's the only thing you ever have to read.
Electricians, plumbers, HVAC, builders and remodelers, commercial cleaners, landscapers, accountants and bookkeepers, solicitors, consultants and agencies, caterers, printers, IT support, clinics that bill companies — anyone who does the job first and gets paid later.
Northern Virginia first. If you're somewhere else and want in, say so on the demo form.
Every month you get a line that says how much came in on invoices we chased. If that number isn't bigger than our fee in the first 30 days, you don't pay for that month.
+ $199 one-time setup, including your customer list clean-up
Start with the demoSolo tier ($149) for very small lists and a Plus tier for larger operations — ask on the call.
Put in your name and your business. In about ten seconds you'll receive the day-7 reminder as if you were your own customer. Reply to it — "I'll pay Friday" is the classic — and watch what comes back.
Nothing is stored beyond the demo, and nobody follows up unless you ask.
Three messages in 45 days, all polite, all in your name — that's fewer than most people send by hand, just more consistent. You approve the exact wording before anything goes out, and anyone who replies with a question or a complaint is handed straight to you.
It sends one generic email that gets ignored — which is why the money is still outstanding. We reach people where they actually read, by text, in your voice, and we handle the replies. Software sends; we chase.
No. It's you reminding your own customers about your own invoices, the way you do today, just consistently. No third party, no threats, no fees added to their bill.
The system understands that, stops immediately, thanks them, and flags it for you to confirm against your bank. It never chases something marked paid.
One 30-minute setup call, send your unpaid list, approve three messages. Then read one summary on Mondays.
It stays on servers we control, used only for the reminders you've authorised, and it's deleted within 30 days if you leave. Full details in our privacy policy.
I run Groundwork from Alexandria, Virginia. I built it because every small business owner I know is brilliant at the work and quietly miserable about the chasing. Groundwork does the boring part so you don't have to — starting with getting paid, and then the rest of the admin nobody enjoys.
Questions? andy@groundworkdone.com